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Frequently Asked Questions

  • Are your products vegan?
    Yes, 100% made with natural ingredients.
  • Is your packaging recyclable?
    Yes, the whole lot is recyclable. And please do recycle!
  • What's the weight of the soap bars?
    The soaps are hand cut and aim for 100g per bar. They are approximately 2x7x8cm
  • How long does delivery take?
    Free Standard UK Shipping (delivery aim 3-4 working days). 1st Class Tracked Shipping £4.90 (delivery aim: 2-3 days).
  • Does natural soaps have an expired date?
    It is recommended that the soap is used within 1 year of purchase. That's because the natural ingredients in some soaps can get ranch or mouldy. However, it's like that your soap is still effective after its expiration date. You may find your soap's expired date on your soap label.
  • What are the product care instructions?
    It just takes a little effort! · Keep the soap away from water and let it air dry. · Keeping your soap in an appropriate soap dish that allows for drainage is a great idea. · Store smaller pieces in a soap-saving pouch.
  • How long should a bar of soap last?
    Although this depends greatly on the habits of the user, a typical bar of soap will last an adult user for about 3 - 4 weeks of daily use in the shower. Pro tip: A typical bar of soap can last twice as long by taking simple measures, such as applying the soap to a washcloth and then to yourself. And by using a soap-saver type dish to help keep the bar dry when not in use.
  • Can everyone in my household use the soaps?
    Yes, yes and yes! My soaps are suitable for every skin type.
  • What is your returns policy?
    Please find my Returns Policy here.
  • I have a problem with my order, who do I contact?
    Click on the chat now button or drop us a line to feradrocha@email.com and we’ll get back to you asap.
  • Do you have a full list of ingredients?
    Absolutely! You may find those listed on the product description or on the label at the back of your soap bar. You may also read more about my formula here.
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